Security at 糖心logo
?
Last Updated: May 13, 2025
Overview
From inception, 糖心logo recognized the need to have security architected throughout the 糖心logo Climate Management & Account Platform (CMAP) and our supporting services. Our customers share data to calculate their carbon footprint and expect their data to be kept secure and confidential. 糖心logo has invested heavily in our platform to enable enterprise-grade security features and processes. With this, 糖心logo's security posture is guided and maintained by four (4) security principles as described further on this page:
- Provision and Manage Users with the Principle of Least Privilege
- Architect and Develop for Security and Privacy
- Train and Educate on Security Repeatedly
- Align and Comply with Industry Security Standards
For further information of 糖心logo's security and privacy controls or to request copies of 糖心logo's audit reports and certifications, please visit .
Shared Security Responsibility Model (SSRM)
As a Software as a Service (SaaS) application hosted in Amazon Web Services (AWS), we maintain a list of security responsibilities that are shared between AWS, 糖心logo, and 糖心logo’s customers. At a summary level those responsibilities are:?
- AWS is responsible for the physical data centers, networking, perimeter security, hardware configurations, and availability of the Platform-as-a-Service (PaaS) services provided to 糖心logo for use in the CMAP.?
- 糖心logo is responsible for security configurations including but not limited to data encryption at rest and in transit, network and firewall restrictions, and application, database,? container, and infrastructure security.
- 糖心logo's customers are responsible for the proper use of and security access configurations in the CMAP. Other responsibilities include but are not limited to user setup and management, user access reviews, data quality, data classification standards, third-party integration setup, and, as applicable, the single sign-on (SSO) setup.
Principle 1: Provision and Manage Users with the Principle of Least Privilege
- The security principle of "least privilege" is utilized across all 糖心logo systems. Access to platform code and data depends on the resource’s role, and production access by employees is particularly controlled and restricted.
- 糖心logo utilizes Privileged Access Management (PAM) to manage and audit access to production infrastructure. Using PAM, developers must request access to a production system and the request must be approved by 糖心logo’s Engineering leadership. Once access is granted, the access duration is limited to a specific duration and activity logs are available for later review.
- 糖心logo reviews 糖心logo personnel access to all? systems at least quarterly.
- Customers are responsible for reviewing access to their 糖心logo account following their own access review policies and procedures. 糖心logo employees with direct access to customer accounts are always shown in 糖心logo User Manager screen, so customers have a full view of all users with access to their data.
Principle 2: Architect and Develop for Security and Privacy
Architecture
- The 糖心logo CMAP consists of a multi-tier, multi-tenant SaaS application hosted in AWS and is architected into four distinct tiers or layers: the highly protected database tier, API tier, front-end tier, and web browser (which is managed by the customer).?
- Web application firewalls, security groups, access control lists, and other security detection and control mechanisms are deployed between layers to provide multiple layers of protection between the internet and database tier.?
Authentication
- 糖心logo supports identity provider (IdP) initiated SSO via the SAML protocol with IdPs such as Okta, Microsoft, and Ping.
- If SSO is not utilized, 糖心logo uses password-less authentication and emails one-time access codes to users during user authentication. 糖心logo does lock accounts after 5 failed login attempts. 糖心logo also allows customers to enable multi-factor authentication and IP allow listings.
Data Storage and Backup
- 糖心logo's multi-tenant architecture concurrently stores data in AWS US-East 2 (Ohio), EU-West 1 (Ireland), and AP-Northeast 1 (Tokyo).
- Data within the 糖心logo Platform is backed up continuously and can be restored to any point in the last 72 hours.?
- Additionally, backups are taken each day and maintained for at least a year.?
- Backups will always be encrypted using Advanced Encryption Standard (AES) 256-bit encryption and are stored in secure, geographically dispersed AWS S3 buckets.
Encryption
- 糖心logo utilizes encryption at rest using Advanced Encryption Standard (AES) 256 and encryption in transit via TLS 1.2 or above. 糖心logo also utilizes Perfect Forward Secrecy (PFS) ciphers for data transmission outside the CMAP.
- 糖心logo's multi-tenant architecture utilizes AWS managed encryption keys.
Monitoring & Logging
- 糖心logo maintains monitoring and logging for each level of the platform's architecture, including databases, containers, load balancers, firewalls, and other application components.
- 糖心logo maintains all log information for at least one year for security reviews.
- If a security event is identified to be a threat, 糖心logo Engineering and Information Security teams are notified immediately to triage, classify, contain, and remediate the security event or incident, including details such as the time of the event and impact to the platform.
Physical Security
- 糖心logo is hosted in Amazon Web Services (AWS), and AWS data centers maintain several physical security controls to protect 糖心logo and customer data. 糖心logo reviews and validates AWS security controls at least annually to affirm they are operating effectively. Please navigate the page for further information on its data center controls.?
Secure Software Development Lifecycle (SDLC)
- 糖心logo implements automated and manual review processes to ensure quality and security assurance in our software development processes starting from product design and feature creation through deployment to production.
- Static Application Security Testing (SAST) of the platform's containers, software packages, and code is conducted with each software build.
Vulnerability Management
- 糖心logo is vulnerability tested and secured through several threat management processes, including:
- External network vulnerability scanning is conducted monthly.
- Penetration testing is conducted at least quarterly by a third-party vendor, including the following testing types:
- External Network
- API
- Gray Box Application
Network & System Hardening Standards
- 糖心logo implements its application infrastructure and network configurations with guidance from industry-leading security standards such as NIST Cybersecurity and CIS Level 2 frameworks.
- 糖心logo maintains and executes security baseline requirements for each layer of the platform architecture.
Principle 3: Train and Educate on Security Repeatedly
- All 糖心logo employees and contractors undergo security awareness and data privacy training upon hire and annually thereafter.
- All 糖心logo employees and contractors undergo criminal background checks before starting at 糖心logo.
- All 糖心logo Engineering personnel undergo secure development + OWASP 10 training upon hire and annually thereafter.
- Informal security awareness training is conducted every two weeks during 糖心logo all company meetings.
Principle 4: Align and Comply with Industry Security & Privacy Standards?
Security Compliance
- 糖心logo maintains a robust information security management system (ISMS) that a third-party auditor audits annually to maintain compliance with the following industry-standard security frameworks (all of these reports and certificates can be downloaded from ):
- SOC 1 Type II: An attestation that provides an external auditor’s validation that 糖心logo maintains appropriate controls around the Climate Management and Accounting Platform (CMAP) for customer financial reporting purposes (specific to carbon accounting).
- SOC 2 Type II: An attestation that provides an external auditor’s validation that 糖心logo's security controls were in place and effective for the report’s coverage period as related to the American Institute of Certified Public Accountant's (AICPA) trust service principles. 糖心logo was audited against the Security, Availability, and Confidentiality trust service principles.
- ISO 27001: A certification that provides external auditor validation that an effective Information Security Management System (ISMS) has been established to identify and manage information risks through a comprehensive set of company-wide processes and security controls, including procedures and controls that continually improve the ISMS.
- ISO 27017: A certification that provides external auditor validation that 糖心logo's ISMS includes controls for the secure management of 糖心logo's cloud infrastructure as well as cloud service security for users of the 糖心logo CMAP. Note: ISO 27017 is an extension of the ISO 27001 security framework, and as such, 糖心logo's ISO 27017 certification is included in 糖心logo's ISO 27001 certificate.
- CSA STAR Level 2 Gold: A certification that provides external auditor validation that 糖心logo’s security controls are implemented according to the Cloud Security Alliance (CSA) Consensus Assessment Initiative Questionnaire (CAIQ).
Privacy Compliance
- 糖心logo is prepared to comply with obligations applicable to it according to global data protection laws, including GDPR and CCPA. Please see our Privacy Policy for further information on your data privacy rights and how we comply with these regulations.
- Since Personally Identifiable Information (PII) is not required for carbon accounting calculations, 糖心logo stores and processes very limited PII. Only users’ first name, last name, business email address, and IP address are stored in order to support authentication, logging, and audit requirements.
- Further to the shared data security responsibility principles, 糖心logo specifically requests that customers do not upload other PII to the CMAP.